As somebody who runs 3 different websites all using Content Management software I can tell you from personal experience that it can be a real PIA getting website software to play nicely with server setups. I have been lucky as the tech support for the hosting company I use have been very helpful and in one case took my site offline after it had been hacked till I could fix the damage and remove the bad PHP pages. Hopefully LSP will get there tech problems sorted out with there hosting company.