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Author Topic: DHL "Shipment on Hold"  (Read 1851 times)

Offline mitch09

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DHL "Shipment on Hold"
« on: October 12, 2012, »
Has anyone ordered from Ray and had their DHL "shipment on hold"? I purchased some lights about two weeks ago and Monday Ray sent me an email with a DHL tracking number. I was able to track the shipment through the US to Seattle, WA where it now says "shipment on hold". Do I need to contact DHL or is this just a simple routine customs check?

Thanks,

Ryan
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Offline KeithTarpley

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Re: DHL "Shipment on Hold"
« Reply #1 on: October 12, 2012, »
Greetings,,,

Not unusual for a shipment to stop in tracking for a bit.  Wouldn't worry for several days, especially around weekends.

Keith
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"Now I know the only foe is time." -Moody Blues

Offline dpitts

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Re: DHL "Shipment on Hold"
« Reply #2 on: October 12, 2012, »
I have had an order from Ray (shipped Fedex) get stopped in customs. Fedex called me for me to verify declared amounts. I had to sign and scan documentation declaring value of the lights. It was because the forwarder he used was on a list that had been known in the past to under declare values.
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