DiyLightAnimation

Hardware => Lynx Smart String => Topic started by: duane.mosley on September 29, 2012,

Title: ray wu
Post by: duane.mosley on September 29, 2012,

has anyone had problems getting a hold of ray wu? i have sent two emails requesting a quote and still have not received a reply

Title: Re: ray wu
Post by: chrisatpsu on September 29, 2012,

I see him as away. He might not be in for the weekend.

Title: Re: ray wu
Post by: duane.mosley on September 30, 2012,

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I see him as away. He might not be in for the weekend.

must be out all week, i sent my first email tuesday. i'll patiently wait, finally have the funds to purchase my ss so it's burning a hole in my pocket. lol

Title: Re: ray wu
Post by: jeffcoast on September 30, 2012,

Someone posted that this week is a holiday week in China and that the workers are off, so Maybe Ray is overwhelmed or took some time off too.

Title: ray wu
Post by: Mike Hill on September 30, 2012,

Could be out a couple of weeks.  That's typical over there to take long holiday breaks.....just like the Canadians.

Title: Re: ray wu
Post by: chrisatpsu on September 30, 2012,

Wednesday was the last day I've talked to him.

Title: Re: ray wu
Post by: fyb2000 on September 30, 2012,

He was online yesterday, 24 hours ago. He told me the order I passed at the beginning of the week will be sent after their holidays, at the end of next week (well beginning of the next one)

Title: Re: ray wu
Post by: sittinguphigh on September 30, 2012,

I ordered my lights late evening on the 24th and got then in the morning of the the 28th.

Great service.

Thanks Ray

Title: Re: ray wu
Post by: J4A4E on September 30, 2012,

Ray is around he contacted me last late night for a shipping address
He did mention nothing was being shipped till after their holiday was over

Title: Re: ray wu
Post by: zwiller on September 30, 2012,

It will be a month this Tues since I ordered.  A couple of emails back and forth and he promises shipment and dhl tracking info Wed, no dice, and now he is not responding to emails since then.  Not overly concerned but just kinda disappointed as he really hooked me up in the past.  Because of the delay, I've changed my show layout and sourced some gear from ebay, which was not all a bad thing in the end. 

I am sure it was just the 70k node order, some time off for the holiday, etc. and I will receive my stuff soon.  Problem for me is I still need to order more stuff for this year.   ;D

Title: Re: ray wu
Post by: JonB256 on September 30, 2012,

I've had best luck using the CHAT with Ray option rather than e-mail.

Title: Re: ray wu
Post by: zwiller on September 30, 2012,

How do you chat?   <fp.  I am already a member of alibaba.

Title: Re: ray wu
Post by: RJ on September 30, 2012,

It is a long holiday in China. You will have trouble getting anyone to do much over there during this period. They do not do a couple day holiday as the workers in the city areas must travel far to their homes and many that means to the farms they grew up on and there is not much for transportation to many of those areas. So they take long holidays to give them time.

RJ

Title: Re: ray wu
Post by: duane.mosley on September 30, 2012,

I am sure it was just the 70k node order, some time off for the holiday, etc. and I will receive my stuff soon.  Problem for me is I still need to order more stuff for this year.   ;D
[/quote]

70K!!!! wow, i want to see that show!

ray contacted me this morning. i paid him threw paypal so now it's time to wait for shipping.

Title: Re: ray wu
Post by: Mike Hill on September 30, 2012,

70K nodes?  What are you building over there?  A big screen TV for the football season since the real refs are back?


 <la.. >.d9 <;d

Title: Re: ray wu
Post by: zwiller on September 30, 2012,

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70K nodes?  What are you building over there?  A big screen TV for the football season since the real refs are back?


 <la.. >.d9 <;d

Not me...  I wish!  The only chance Cleveland had was without real refs.   <fp.  Might be worth it for Ohio State though ;D

Anyway, in another post I can't find now Ray apparently had a 70k node order.  No one knows who.  Maybe RJ does since the guy needs like 550 SSC...

My order was mainly flex strips.  I am used to the last minute shenanigans and not mad a Ray or the holiday.  Just wished I had a flex strip to fool with so I can finish designing my stuff.     

Title: Re: ray wu
Post by: zwiller on October 09, 2012,

Chatted with Ray over the weekend and found out the reason for my order's delay was the 3 led rectancle modules are out of stock.  He told me he expects them in 8 days or so.  I just placed another order and he agreed to ship everything in stock and the rectangle modules later.  I hope the first shipment goes our soon cause I need to get cracking on building.       

Title: Re: ray wu
Post by: chrisatpsu on October 09, 2012,

find out what day he will send them, then remind him of your add on order the day before...   

Title: Re: ray wu
Post by: dearvbguru on October 09, 2012,

Ray sent me an email yesterday and is sending out a partial shipment of my smart strings and connectors.

Sending about half my light order and said he will be shipping out the remainder as soon as he can and I just checked DHL and its currently on a plane between Honk Kong and Cincinnati.

That's good news for me because for some reason when I looked at the calendar and started planning when I would get everything done I thought Thanksgiving was on the 29th of November.  Just realized yesterday when I looked at the calendar again.  Oooopppppssss. I just lost a week in my planning
 <fp.