A little help please.

[sittinguphigh]

I'm using my new HP printer cable for the dongle for the input.
Is that the right one/

[sjb]

Where you were in first picture below. Select the COM3 dongle and in the second picture change the Bits per Second to 115200 and when you open Vixen make sure you still have the dongle connected and you should be good to go.

Steve

[sittinguphigh]

I changed that after I sent out the picture.

I read that the wrong USB port cable can cause this problem.
Is that true?
I'm using my printer USB cable. Should I get a high speed USB cable.

Can the wrong cat5e cable cause a problem to? This is the one I'm using.
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This is the USB cable I'm using.
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[sjb]

Sorry, but I believe you have to turn off the entec USB DMX and add the PixelNet plugin and configure it the same as the Entect USB (Com3, 115200 bits per second).

[lonewolf41]

Yep, that is correct.  Select the pixelnet plugin instead of the DMX one.  If you don't have that plugin, get it from

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Put that file in your (Vixen directory on your computer)\Plugins\Output folder.  If it is not already there, you will have to close and restart Vixen for it to show up after you put it there.

Try that and see where you get.

-Keith

[sittinguphigh]

OK Guys. Were are you now?

Right now I'm trying to get the DMX system (DMX DONGLE AND EXPRESS) up to test the computer and to see if the etherdongle could be the  problem.

Are you guys back to The pixelnet system (etherdongle/conductor, HUB, SSC and smart string).

No one has let me know about the correct cables yet.

[sjb]

The Cables should be fine. Sorry I forgot that you were testing the LE.

Have you made the correct setting in the device manager for the dongle ?

[sittinguphigh]

For the DMX system I have made all the correct setting.
Double checked with the on line video to.

[sjb]

And you are still getting the errors in vixen?

[sittinguphigh]

Yes. I thought it might be the USB cable.
Mine USB cable is not high speed.
There has been post on this problem.

[sittinguphigh]

Do I need a 2.0 usb cable. I don't have one.
In past post this has cause this the same problem.

[chrisatpsu]

any new cable you find now in a store would be 2.0 or better.

[sjb]

Ok so when you unplug the dongle from the computer, do you hear the noise when a USB device is unplugged? Also once it is unplugged from the computer go into your device manager and make sure the dongle has disapeared from the Ports (COM & LPT).

[sittinguphigh]

Then I'm dead in the water then. If it isn't the cables. That was the only thing left.
The DMX system should work. It doesn't
I can't connect to the USB port to test it.
All the computer usb com drivers are in.
Still nothing.

I don't know what else to do.

[sittinguphigh]

Yes the dongle com port disappears when unplugged.
I don't hear a noise from the DMX dongle when unplugged.