Computer Locks up On Initial start Up?

[NewfieGuy]

I would expect it's heating related.  I repaired my mother's new computer because of heat related issues.  The GPU (graphics processing unit - ie the built in graphics card) was overheating.   The heatsink that HP installed wasn't enough.  I had to mount an old cpu heatsink with fan to it to fix. 

Same symptoms that you described.

An easy way to tell if it's related is to download Speedfan.  This program is free and will allow you to check the speed the fans are running and also provide you with the current temperature for all the heat sensors within the computer (including CPU, GPU, etc).

You can download it here: You are not allowed to view links. Register or Login

Another possible cause is bad ram as others have mentioned.  You can run a memory test to see if there's a problem with the memory installed.

Hope this helps,
Shannon

[chrisatpsu]

but the problem with his setup is that once he reboots, he's fine until he shuts off.


i guess you could just "not turn it off"? 

[NewfieGuy]

@Chris

The reason I say possible heat related is because it freezes after 5 mins of booting...

when it boots up the first time it will lock up within 5 mins.

I saw it works fine after reset so could be RAM issue or software conflict, but it never hurts to run the software and make sure there is no heat problems with the computer.  :-)

Shannon

[rdebolt]

I saw it works fine after reset so could be RAM issue or software conflict, but it never hurts to run the software and make sure there is no heat problems with the computer.  :-)

Shannon

Thanks for the input but temps and fan speeds all ok.