the hub has the dmx has the jumper on 1 universe as well as the pixelnet. My dmx starts at channel 1 to 208 and my mega tree starts at 698 to 3997. I have 2 active hubs and the same results on the spare.
if the issue occurs on both active hubs, then the source of the problem is either the dongle, software, or start channel conflict. have you switched the cat5 cable feeding your active hub? dongle? has this problem just started or has it not worked properly at all? sounds like something has changed in your software set up or you have a start channel conflict.
1. do you use the adjustable preview? if so, does everything work in the preview ?
2. have you moved any channels around in vixen via channel mapper?
3. when you open a sequence, in the upper left corner where it has your channel count, go into test channels and see if you can operate the dmx channels 1-208 individually, select all should turn them all on as well as being able to turn on each channel independently.
all you need to run a vixen sequence is have a .vix file and a .pro file. the .vir file should be in the routines folder, not in the profile.