DiyLightAnimation

Hardware => Lynx USB DMX Dongle => Topic started by: holland lights on March 02, 2011,

Title: need alot of help with dongle drivers
Post by: holland lights on March 02, 2011,
So i got the board built today, and programed the chip. I installed the FTDI driver that it says to.I have windows 7. And when i pluged in the dongle, windows installed drivers and the dongle doent work.Now what do i do.  When i try to set it on the com port it has an error message.
Title: Re: need alot of help with dongle drivers
Post by: chrisatpsu on March 02, 2011,
http://www.ftdichip.com/Drivers/VCP.htm

Make sure you have the correct Operating system (Windows), and correct architecture (32bit, 64bit)

see if that helps
Title: Re: need alot of help with dongle drivers
Post by: taybrynn on March 02, 2011,
Great tip ... make sure its the correct one 32 or 64 bit.

Just a wild guess ... but sometimes you have to remove the driver installed by windows ... and as long as you installed the correct one onto the system  ... do a reboot and let windows re-detect it again.  Sometimes crazy stuff like that works when your having problems.  
Title: Re: need alot of help with dongle drivers
Post by: urthegman on March 03, 2011,
What error message are you getting?
Title: Re: need alot of help with dongle drivers
Post by: rrowan on March 03, 2011,
Hi H.L.

Try this little program I wrote to test for the Dongle and what com port its connected to.

http://diylightanimation.com/index.php?action=dlattach;topic=4031.0;attach=4409

There is no install, you just unzip it and run the program.

See if it finds the com port. If not than the drivers are not correctly installed

Cheers

Rick R.
Title: Re: need alot of help with dongle drivers
Post by: rayster on March 03, 2011,
Hi All,

And remember FTDI recommends that you install the drivers before you hook up the device.

Ray
Title: Re: need alot of help with dongle drivers
Post by: tng5737 on March 03, 2011,
which OS are you running?
Title: Re: need alot of help with dongle drivers
Post by: holland lights on March 03, 2011,
I am running windows 7 x64 bit. In the attached photo almost in the center it shows the drivers. Then the error is when i try to play a vixen sequence it says Access to the com port 9 is denied.  Com 9 is what its on.
Title: Re: need alot of help with dongle drivers
Post by: holland lights on March 03, 2011,
Heres a picture that shows the list usb and the com port setting
Title: Re: need alot of help with dongle drivers
Post by: trekster on March 03, 2011,
Is it showing up in the device manager under ports and com.  Does it show it is installed and working properly?


Ron
Title: Re: need alot of help with dongle drivers
Post by: chrisatpsu on March 03, 2011,
also, check vixen that you're using the Enttec DMX USB Pro plugin, not the Open DMX.

while in Vixen, make sure the you're NOT using the DMX addin    (Menu  Add-ins...   make sure there is not a check mark beside it.)

also, just to be safe, make sure the dongle is plugged directly into the computer, instead of into a hub at first.
and as strange as this sounds, try a different USB cable. try one from somthing you know that works well, like a printer.
Title: Re: need alot of help with dongle drivers
Post by: holland lights on March 03, 2011,
yes it is on there. And it says its functioning properally.
Title: Re: need alot of help with dongle drivers
Post by: mokeefe on March 03, 2011,
On your graphic above your USB Serial Port is showing up as Com10 in the Device Manager, but you said the error in Vixen was coming from Com9.  I have found that devices that use the FTDI virtual com port often change com port numbers when the devices are removed and reinserted or moved to a different USB port.  You may have already done this, but just make sure your com port settings in Vixen match the current com port settings in Windows.

-Mike
Title: Re: need alot of help with dongle drivers
Post by: holland lights on March 03, 2011,
yea i completely removed the driver and reinstalled it and pluged it back in is why it changed.
Title: Re: need alot of help with dongle drivers
Post by: holland lights on March 03, 2011,
Is anything besides the red light supposed to be on, on the dongle itself? When trying to get it to work.
Title: Re: need alot of help with dongle drivers
Post by: mmais68569 on March 03, 2011,
I also only get a solid red light only. The green does nothing. This is the same problem I am having.

           Mike
Title: Re: need alot of help with dongle drivers
Post by: holland lights on March 03, 2011,
i got it to run, and then vixen frooze and wont let me do anything.
Title: Re: need alot of help with dongle drivers
Post by: egenoup on March 03, 2011,
Have you tried to use the Lynx DMX Deck to make sure it is not a vixen configuration issue.  The Lynx DMX Deck is much easier to setup and get running.

Charles S.
Title: Re: need alot of help with dongle drivers
Post by: holland lights on March 03, 2011,
I got a different error on there because it couldnt connect.
Title: Re: need alot of help with dongle drivers
Post by: holland lights on March 03, 2011,
Im basically having the same problem hes having. http://diylightanimation.com/index.php?topic=4788.0
Title: Re: need alot of help with dongle drivers
Post by: Rainlover on March 03, 2011,
Holland Lights,
I had a similar problem. The pc recognized the dongle but when I tried to do a channel test in Vixen it froze up. I retouched all of the solder joints and it worked. Check out this thread:
http://diylightanimation.com/index.php?topic=2787.0
Hope that helps.

John
Title: Re: need alot of help with dongle drivers
Post by: trekster on March 03, 2011,
Do you have another computer to try it on?  That would say if it is the PC or the dongle.

Ron
Title: Re: need alot of help with dongle drivers
Post by: mmais68569 on March 03, 2011,
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Do you have another computer to try it on?  That would say if it is the PC or the dongle.

Ron


I have the same problem & checked another computer. When I went to Play Vixen froze & will not play.

                      Mike
Title: Re: need alot of help with dongle drivers
Post by: rrowan on March 03, 2011,
Hi Mike

Some things to try.

There is no reason to have the Enttec pro dmx dongle enabled unless you are really controlling lights
Make sure you don't have DMX in the Add-Ins Menu checked. This will cause lock ups
Did you try to run Vixen as administrator? ie: Right click on the Vixen.exe file

See if any of that helps

Rick R.
Title: Re: need alot of help with dongle drivers
Post by: holland lights on March 03, 2011,
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Hi Mike

Some things to try.

There is no reason to have the Enttec pro dmx dongle enabled unless you are really controlling lights
Make sure you don't have DMX in the Add-Ins Menu checked. This will cause lock ups
Did you try to run Vixen as administrator? ie: Right click on the Vixen.exe file

See if any of that helps

Rick R.
Does it not freeze with a controller pluged into the dongle?  And would the green light blink then.
Title: Re: need alot of help with dongle drivers
Post by: tbone321 on March 03, 2011,
The dongle doesn't know or care if there is a controller connected to it or not.  It gets the data from the PC, formats it intoa DMX stream, and sends it down the line.  If there is nothing down the line to receive it...... so what.  The green light means thatit is sending DMX data.
Title: Re: need alot of help with dongle drivers
Post by: holland lights on March 03, 2011,
Then why isnt it blinking, im not the only one with the of vixen freezing when the dongle is set up with the dmx pro output
Title: Re: need alot of help with dongle drivers
Post by: rrowan on March 03, 2011,
Check / recheck all solder joints use a magnifying glass - reflow anything that is not bright

Is the pic programed?
Is the pic facing the correct way and or fully seated in the socket. Any bent pins?

make sure all parts are in correctly

Cheers

Rick R.
Title: Re: need alot of help with dongle drivers
Post by: Rainlover on March 03, 2011,
Rick is right.  Post some pictures of your dongle top and bottom. A lot of times the sharp eyes on this forum can see something. Double check that all your chips are facing the proper direction. If the green LED is not on, it is not getting dmx. You need to figure out why.
You will figure it out. Someone here will help you find the problem.

John
Title: Re: need alot of help with dongle drivers
Post by: holland lights on March 03, 2011,
I took the pic out and reprogramed it. I took all the chips out and it still freezes in vixen when its hooked up/ And the dmx tab is not checked. But when i unplug it vixen unfreezes and stops. I guess ill get the pictures taken, if i dont get it figured out i guess ill have one to sale and be non computerized again.
Title: Re: need alot of help with dongle drivers
Post by: trekster on March 03, 2011,
Holland, don't give up so easy.  I am about 36 miles away.  We could meet and look at your problem.  I could bring my dongle and my laptop so we could narrow down the problem.

Ron
Title: Re: need alot of help with dongle drivers
Post by: Rainlover on March 03, 2011,
Have faith. It is probably something simple. With all the help here, you will figure it out.

John
Title: Re: need alot of help with dongle drivers
Post by: holland lights on March 03, 2011,
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Holland, don't give up so easy.  I am about 36 miles away.  We could meet and look at your problem.  I could bring my dongle and my laptop so we could narrow down the problem.

Ron

but 36 miles is so long aways lol
Title: Re: need alot of help with dongle drivers
Post by: holland lights on March 03, 2011,
pictures of board
Title: Re: need alot of help with dongle drivers
Post by: holland lights on March 03, 2011,
pictures of board 2
Title: Re: need alot of help with dongle drivers
Post by: holland lights on March 03, 2011,
pictures. Its just not bright in here
Title: Re: need alot of help with dongle drivers
Post by: memphislights on March 03, 2011,
Only soldering issue that was obvious to me was...

A few of the other joints looked a little "cold" though, but it is hard to tell in the picture.
Title: Re: need alot of help with dongle drivers
Post by: holland lights on March 03, 2011,
I dont see any bad joints though
Title: Re: need alot of help with dongle drivers
Post by: tbone321 on March 04, 2011,
One problem that some of them had was a bad crystal.  You would need a scope to find that problem.  The board looks good otherwise.  You might want to contact the person that lives near you and work with him.  At least that way you will know if it is the dongle or the PC.
Title: Re: need alot of help with dongle drivers
Post by: holland lights on March 04, 2011,
yea i build my own stuff. im into electronics, but no i dont have that type of testing equipment. yea theres 2 guys here that would probally help me figure it out.
Title: Re: need alot of help with dongle drivers
Post by: holland lights on March 04, 2011,
ok i put it back in the programmer and loaded the hex file and in pic kit 3 program i clicked the power on button like usual, then i clicked this button called /mclr and it programed it and i can red from the chip. Now when i plug it in,I Got THE GREEN LIGHT TO COME ON, but both the green and red light stays on solid. But vixen doesnt freeze up now while running.
Title: Re: need alot of help with dongle drivers
Post by: Rainlover on March 04, 2011,
Sounds to me like you got it.
Way to go!

John
Title: Re: need alot of help with dongle drivers
Post by: holland lights on March 04, 2011,
so the green light is supposed to stay on solid to when nothing is hooked to it.
Title: Re: need alot of help with dongle drivers
Post by: bisquit476 on March 04, 2011,
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so the green light is supposed to stay on solid to when nothing is hooked to it.

Yep

Per RJ last year: "This is a transmitter so it does not show if a cable is connected or not. It is on (meaning the green light) if DMX is being transmitted. It is transmitting even with out a cable connected".
Title: Re: need alot of help with dongle drivers
Post by: rrowan on March 04, 2011,
Once the dongle is up and running it still sends out the DMX data even if its just all zeros

Its a hard worker, not a lazy state worker like myself LOL

Cheers

Rick R.
Title: Re: need alot of help with dongle drivers
Post by: holland lights on March 04, 2011,
IT WORKS!!! I made the adapter to make the rj45 into 3 pin xlr and i saw blinky lights on my professional stuff. And i made a one channel sequence and that channel turns on and off. Its scary after all of this diagnosis on the thing andd it was as simple as puting a check mark in the box that says /mclr.
Title: Re: need alot of help with dongle drivers
Post by: chrisatpsu on March 04, 2011,
N I C E


congrats   
Title: Re: need alot of help with dongle drivers
Post by: urthegman on March 04, 2011,
Me included, a hugh sigh of relief went out all across diyland!!!!
Title: Re: need alot of help with dongle drivers
Post by: taybrynn on March 04, 2011,
Good job sticking with it.    I'm glad it was just the PIC programming ... as your soldering looked good to me.
Title: Re: need alot of help with dongle drivers
Post by: Rainlover on March 04, 2011,
WOO HOO!! Great job.
It usually turns out to be something simple.

John
Title: Re: need alot of help with dongle drivers
Post by: mmais68569 on March 04, 2011,
All right now that holland lights has his problem solved lets take a look at my solder job & see if anything is bad. I to had his same problems, but I sent my Pic out to be programed so if that needs to be redone I will have to mail it off.

                   Mike

Title: Re: need alot of help with dongle drivers
Post by: chrisatpsu on March 04, 2011,
in the pictures for the top of the board, i cant see the pins that come up through the board. check around the pic, and around the usb component, to make sure there arent any solder bridges top side.
Title: Re: need alot of help with dongle drivers
Post by: lineman on March 04, 2011,
mike it looks like you missed a solder in the middle of the board under neath were the pic is
Title: Re: need alot of help with dongle drivers
Post by: chrisatpsu on March 04, 2011,
remember to remove all the chips from sockets before doing resoldering work.  in case you leave the iron on too long, THOSE chips would be safe out of the device.


don't need any      <md..
Title: Re: need alot of help with dongle drivers
Post by: holland lights on March 04, 2011,
yea one of the things i done was go to each pin and heat it up and apply more solder if it needed it.  I went to bed and laid there and thought and thought about what could still be wrong, then i remembered that box that wasnt checked, hmm i wondered. so i clicked on it and reprogramed it. and wa la it worked.  mmais68569 might consider buying your own programmer sometime, so you dont have to wait to come back to you when you need one done.
Title: Re: need alot of help with dongle drivers
Post by: trekster on March 04, 2011,
Hey dude, congratulations on your dongle!  Now you are ready to control DMX devices.  Today a dongle.  Tomorrow a light show!   ;D

Good job!

Ron

You just didn't want to drive the "so long" 36 miles  <yk..
Title: Re: need alot of help with dongle drivers
Post by: holland lights on March 04, 2011,
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Hey dude, congratulations on your dongle!  Now you are ready to control DMX devices.  Today a dongle.  Tomorrow a light show!   ;D

Good job!

Ron

You just didn't want to drive the "so long" 36 miles  <yk..
lol yea your like a days  drive away.I mean i could control them via the stage designer 50 which is a dmx controller, just didnt have anything for computer control.
Title: Re: need alot of help with dongle drivers
Post by: mmais68569 on March 04, 2011,
I have taken a magnifying glass to ever solder joint on the backside & can not see any that are missed. I guess it is either off to bisquet to check the program of the PIC or in the trash & back to LOR.

            Mike
Title: Re: need alot of help with dongle drivers
Post by: bisquit476 on March 04, 2011,
Mike,

You have the test pins jumpered from the looks of the picture.
Title: Re: need alot of help with dongle drivers
Post by: bisquit476 on March 04, 2011,
The Triac? is in backwards
Title: Re: need alot of help with dongle drivers
Post by: tbone321 on March 04, 2011,
It is not a triac but it is in backwards
Title: Re: need alot of help with dongle drivers
Post by: bisquit476 on March 04, 2011,
Mosfet, the fingers typed too fast for the brain, lol
Title: Re: need alot of help with dongle drivers
Post by: mmais68569 on March 04, 2011,
I undid the test pin & will reverse the tric in the morning & then give it a try.

                Thanks all for your help will keep you up to date.

                             Mike
 
Title: Re: need alot of help with dongle drivers
Post by: RJ on March 04, 2011,
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I undid the test pin & will reverse the tric in the morning & then give it a try.

                Thanks all for your help will keep you up to date.

                             Mike
 
This is a mosfet transistor to allow the USB port to power the dongle off if it needs to. It is in backwards and your dongle would do just what you say it does because of this.  Take your time it will be had to remove without damage to the board due to all three pins having to be heated at the same time and kept hot will removing it.

RJ
Title: Re: need alot of help with dongle drivers
Post by: holland lights on March 04, 2011,
Wouldnt a solder sucker or desolder braid work well for these types of boards.
Title: Re: need alot of help with dongle drivers
Post by: Rainlover on March 04, 2011,
These work great. I have screwed up a lot of soldering and this has saved me. I think Bill is the first one that recommended this.

http://www.radioshack.com/product/index.jsp?productId=2062731

John
Title: Re: need alot of help with dongle drivers
Post by: chrisatpsu on March 04, 2011,
I've used that (even have it warmed up with my normal iron, and i aldo use the desolder wick
Title: Re: need alot of help with dongle drivers
Post by: holland lights on March 04, 2011,
yea everyone makes mistakes. I mean last year i put all of my triacs on a 10 channel board i made in wrong. Didnt notice till i pluged im to much pull and smoked the chips. Because if the triacs arnt working it pulls it through the chips. But i had a back up, which turns out i put them in right.
Title: Re: need alot of help with dongle drivers
Post by: lineman on March 05, 2011,
I second the motion withthe radio shack desolder you can heat up 1 leg at a time it will suck all the solder out of the holes just don't ask me how I know LOL best 11.00 dollars I have spent
Title: Re: need alot of help with dongle drivers
Post by: chrisatpsu on March 05, 2011,
are all the people that are having trouble with the dongle taken care of?
Title: Re: need alot of help with dongle drivers
Post by: holland lights on March 05, 2011,
All except for mmais68569 . Hes needing a new mosfet, he broke the pins off of his.
Title: Re: need alot of help with dongle drivers
Post by: mmais68569 on March 10, 2011,
I re soldered the broken piece & now I have a red & green light so that must mean it is now correct & going to work.

                  Mike
Title: Re: need alot of help with dongle drivers
Post by: Rainlover on March 10, 2011,
Way to go Mike!

John
Title: Re: need alot of help with dongle drivers
Post by: holland lights on March 10, 2011,
Yeap sounds good. Now see if you get blinky lights. Im almost done with my first controller, its not a lynx 16, it only has 10 channels.
Title: Re: need alot of help with dongle drivers
Post by: trekster on March 10, 2011,
What has 10 channels and it is not a Lynx controller? ........................................................... Times up....   <yk..

Gee I don't know?   <pop..

What does have 10 channels, can be controlled by DMX and makes blinky lights?

Tell us please  ;D

Ron

Title: Re: need alot of help with dongle drivers
Post by: holland lights on March 10, 2011,
Its a 12 channel protocol converter board for profesional equipment that runs off of the dmx protocol. Dmx is just a protocol, theres alot out there that runs off of dmx.I built my own ssr boards, the controller is also capable of controling itself if the dmx protocol is down for some reason. None of my equipment i built  just runs off computer only.
Title: Re: need alot of help with dongle drivers
Post by: holland lights on March 10, 2011,
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What has 10 channels and it is not a Lynx controller? ........................................................... Times up....   <yk..

Gee I don't know?   <pop..

What does have 10 channels, can be controlled by DMX and makes blinky lights?

Tell us please  ;D

Ron


And i ment 12 channels lol