Process I used:
Logged into the new site.
Selected Effects
Clicked 'Submit Form to Customize effect' button
Choose the 'ARCHES13 (1x0) 13 Arches lining the front yard.
Selected 'SS_ARCH_RED_GREEN_01' from the 'Library of Effects'
After the details filled in, Clicked 'Submit Form to create your effect' button
There was an error message 'sh: gnuplot: command not found' and no graphic produced under the arch segment chart.
Leaving the Single Strand configuration chart as it is I clicked the 'Submit Form to create your effect' button
There was a whole string of commands like:
save_effects_user_segment: query=replace into effects_user_segment
(username,effect_name,segment,param_name,param_value) values
('MrChristmas2000','SS_ARCH_RED_GREEN_01','1','color1','#FF0000')
etc etc
I then left clicked the first LSP option 'Left Click here to make UserPatterns.xml file'
I selected the '../effects/workspaces/59/ARCHES13~SS_ARCH_RED_GREEN_01.nc'
then clicked 'Submit Form to create a UserPatterns.xml for checked effects'
When the results appeated I right clicked on the link 'Right Click here for ../effects/workspaces/59/UserPatterns.xml.' and saved the file to my system.
The file that was produced is here:
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LoginI hope that helps.