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Everyone's recommended way to order from Ray Wu??

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rrowan:
Hi folks,

So how are you ordering from Ray? Do you just use the online form or do you contact him either in chat or email?

I think if people share what they think is the best way will help newer members.

Thanks

Rick R.

P.S. Since I have only ordered once I can't be of much help, since that was the very first year of the Smart Strings.

Results: (You can get better shipping quotes when Email or Chat or Facebook instead of just using his online order form)
First option is to email Ray for prices and shipping

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Notes:
For 2015, CNY officially begins on February 19th and ends February 25th. Our experience with prior CNY holidays tells us that we should conservatively plan for no production or shipments leaving China during the entire month of February and for reduced output during the first half of March 2015

Make up a spreadsheet of what you want with the link to the items as a field, the quanity, a copy of the description, any notes of custom modifications you want.

You can order/specify custom items -- spacing between pixels, extra-long wire on at the start and/or end of the string, wire color, (waterproof) connectors, etc.
I also had Ray put in Ultra Violet LEDs in a DMX-controlled flood enclosure instead of RGB.

If you are trying to get things quick, don't order custom items...  Or, treat the custom items as a separate order so that the non-customized items are not held up.

royce:
I'VE CONTACTED RAY USING E-MAIL AND HAVE HAD GREAT  RESPONSE FROM HIM.

SteveMaris:
He is also on Facebook. You can message and ask for quotes there.
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jnealand:
I've ordered at least twice a year.  I always use email and ask for a quote.  Then I may or may not try to negotiate a better price on product or shipping.  Always ask if the product is in stock and what the expected ship date might be.  Always use paypal to pay him.  I used a credit card and will never do that again has it required multiple contacts with my credit card company to get the charge to clear and then you may also get hit with a foreign transaction fee from the card issuer.

tbone321:
The ones that contacted him by email may want to supply the email address that you used.

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