Dongle issue

[holland lights]

My show keeps stopping after awhile of running for some reason. When i go out where the computer, the green light on the dongle is off every time.  Is my dongle going bad?

[rrowan]

your computer is shutting off the com port

Rick R.

[holland lights]

what would cause that?

[rimist]

Possibly the power saving features?

-Rimist

if I built everything I had parts for, that'd say 396 channels

[chrisatpsu]

you want to set the power saving features in your Operating system to never turn off the USB devices to save power.

[holland lights]

Well yesterday i checked, i have all of the power setting to never power off, and i have the screen saver set t none. Last night i had the same problem again. So today i took the music cd out of the drive and i have not had a problem since. I am guessing the drive and the dongle is pulling to much or something so the computer turns them off. Never heard of such a thing,but who knows why that would cause an issue.

[chrisatpsu]

laptop, or PC?

home built? or model #?

[holland lights]

Its a hp desktop i refurbished and completely restored to factory new.  Its odd the cd rom drive & the dongle  was pulling that much that the computer started turning the power off. Rest of the show was fine, the video & sound was still running just fine, just no output of dmx from the dongle being off.

[trekster]

I am glad to hear you got it figured out.  I guess this means I can take the dongle pcb out of my car as it sounds like you do not need it now.

Merry Christmas!

Ron