After constant emailing to Ray because I had to spend days after every rainstorm cutting and splicing nodes, and getting responses like this "sorry,1000pcs is really too much, if all the customers want to replacement the old nodes, i have to go to die, i would have no choise, please understad my position"
Ray has finally changed his mind and sent me this-"i swear i will send replacement to you, once i receive the nodes from you , i will send replacement, please also help to tell other people, if they have bad nodes, i 'd like to replace, i do not want to lose some many customers, and i am making better and better.
i admited i made many mistakes in the past, because i was not professional enough, i am learning everyday about how to service for customers, quality is very very important.".
He requests you send via the US post office so he wont have to pay extra taxes. It cost me 172.00 to ship back a little over 1000 nodes.
I would email him first to get him to agree. His mailing address is 4th floor A7 building,langxin industry area,qingnian Road,shiyan Town, baoan District, shenzhen City, 518108,China
