LSP Issue

[sebjsan]

I posted this in the LSP forum as well, but taking a shot here too.

When i start LSP i get this file and now the program doesn function correctly. I also get Active X Errors after this one.Any advice?

[caretaker]

The COM port LSP is trying to use is in use. If you set LSP to use a USB to DMX dongle and then something else used the com port then when LSP tries to open that port it will get denied.

[sebjsan]

Hmm, i dont have anything pluged into it. How do i correct this?

[chrisatpsu]

try restarting

[sebjsan]

Restarted, uninstalled and reinstalled. Same issue.

[DanHouston]

If you click on Options and configure outputs do you have one configured for a COM port? Might help to post the information from the log as well.

[mokeefe]

The COMException error is not at all related to communication ports so you are likely barking up the wrong tree trying to find conflicts there.  It's an error result from making a COM (component object model) call in the code.  If you Google search that error code, you'll see that it most often is related to a problem with damaged files in the OS.  There are a number of pages that talk about methods to try to fix it.  That may help you.

-Mike

[caretaker]

Mokeefe is right, my mistake for not looking carefully at the error report you posted. Try running LSP as an administrator, most of the answers for this type of error has to do with the UAC control in Windows 7

[sebjsan]

Below is a link to the log file

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[Mickpat]

It appears to be trying open the dynamic web help or check your license.  Things to try:

1.  Temp disable your firewall
2.  Temp disable AV software.  What AV software are you using? 

[sebjsan]

I have had my firewall disabled so that the etherdongle can communicate. It was dissable prior to this message working properly and during this message. I have F-secure

[Mickpat]

Not related to this issue, but for the firewall you only need to disable it for your private network and not the public network.  You may still want to check your firewall settings.

[DanHouston]

It looks like it could be having a problem navigating to a URL in IE. Did try running LSP as administrator as someone else suggested?

[sebjsan]

yes, i have only admin user account

[sebjsan]

Here is the video as requested. I upgraded to the latest version today and still same issue. The prior ran succesfully then the error apeared.
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