You can be as vague as you like, but searching over at LSP all I could see from the grand total of 5 posts(as a guest) over there is that you built two controller boards and wanted/expected to use a protocol that you also wrote yourself with LSP and that you wanted the demo period extended. So now I know exactly what you didn't get support for and understand why, thanks.
Wow...
Since this is a hobby focused towards the happiness and good-will of the holiday season, I will take the high road and ignore the fact that you are calling me a liar. I have never met you in person, so I will also refrain from forming any character judgements about you.
To clarify your understanding, it may help if you did a few things....
1. Look at the date of the posts you mentioned, they happened back at the time I when I indicated that I had good support.
2. Realize that I just purchased an upgrade to LSP v2.0, advanced license, and that I might need support for importing my existing Vixen sequences. (See my signature... I have been using Vixen).
3. Re-read my first post to this thread which indicates that I am having problems accessing the LSP website.
4. Ask yourself how it would be possible for me to make a new post to the LSP forums, if my account complains about having insufficient permissions?
5. Ask yourself why my account account worked fine in the past but does not now?
6. Ask yourself what a reasonable amount of time to wait for an admin or someone from LSP is to answer an e-mail requesting support to fix my account.
7. Ask yourself what may have changed at LSP?
This is my final post on this subject as these types of flame posts are not really in the spirit of what this hobby is all about I prefer to keep things positive. You can PM me if you feel the need to discuss further...