I had to make changes to the procedure to get it to work. If I used Windows Explorer to format the card in Windows XP(as per the instructions), I could not change the allocation size to "Allocation Size as 16 kilobytes ". My only choice was "Default allocation size". Although everything acted normally creating shows and schedules and password, when I inserted the card into the conductor it just kept rebooting over and over. What I had to do was to format the card by going into "Computer Management" then "Disk Management" then I could change the allocation size to the correct one. Everything worked correctly then once I got everything created again. I don't know if it was because my card had already been programmed using last years software that caused me to need to format it differently.