reset the password, everything is working on the conductor end. now i'm having an issue going to lights. might be a sequencing set up issue there, but it works threw my other ED and I know the ED with the conductor worked with the lights as ED so I will trouble shoot. as for the conductor, it is running my test show right now as far as the control panel is concerned so I think it is safe to say that it is working. I will run another test show after I check profiles and see what happens.